Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy before shipping
For Cancellations please contact the us via contact us link.
Requests received Before product shipping will be cancelled, if product is shipped then we will not be able to cancel order
Refund Policy after shipping
We will refund 100% amount if product is damaged or lost in transit
We will try our best to create the suitable design concepts for our clients.
For bulbs received damaged or Rotten, Report us within 2 days with photographs,we will investigate and refund replace accordingly
If bulb received good, and it rots later after you have sown , we will not be able to refund or replace, as bulb rotted by growing condition as its growers responsibility
Bulb we source from farmers or import them from breeder, they are sold as we receive same as tagged, there are som instances where they do not come as tagged, in that condition buyer can send bulb back to us and we will do the refund, bulb should be returned to us in good condition in which they have received before bloom
In case of bulbs and seed not germination we have no liability as many factor responsible for germination
All our seeds are branded, and tested by us before making them live on website
For Pots, live plants we take responsibility to deliver undamaged , in case of damage we request you to email us images with order number through email within 3 days of delivery, we will refund or replace the product, in case of non amenability we will refund the amount.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.